This information is provided as a general guide, please check current timetables and routes before travelling
Please ensure to download the Calmac app. Within the app you can select your route - Mallaig to Eigg, and then you will be updated with ferry service updates and alerts.
To receive push notifications on the Caledonian MacBrayne App:
On the home screen, tap "My Routes" and select "Add Route".
Start typing your departure port in the "From" field and select your specific route.
Toggle on "Push Notifications" and tap "Allow" when your device asks for permission.
Tap "Save" to add the route to your favourites.
Ferry Cancellation Due to Technical or Mechanical Issues
In the unfortunate circumstance that the ferry is cancelled due to a mechanical fault, you are required to book local accomidation yourself, with Calmac refunding you £100 per person, per night for a maximum of 3 nights.
If this occurrence happens, it is recommended to get on CalMac's rebooking list for the following day as soon as possible. If the main ferry is out of service, Calmac will charter smaller boats, some of which might only take up to ten passengers. Another challenge can be finding an available skipper for the boat.
If CalMac is able to charter a boat from Arisaig (and one of the boats which holds 80 passengers), they will arrange transport to the departure point, which is only a short distance from Mallaig.
Please keep in touch with Calmac if you are having issues booking accomidation as they have local connections which aren’t readily avalible to the public and often just used for Calmac staff.
If you are on CalMac's rebooking list for the following day, I would recommend arriving at the CalMac office the next day when it opens, regardless of your position on the list. This can improve your chances of securing a place on whatever sailing is avalible, as many people on the list may cancel or fail to turn up.
Ferry Cancellation Due to Weather
If the ferry is cancelled due to weather, then it is up to you to find accomidation. Below is a list of of local options.
Click here to check the Passenger Rights page on CalMacs website
Some Mallaig Accommodation Options:
Crab and Creel: 01687 310174
Cornerstone: 01687 462306
Mission Bunkhouse: 07765 013817
Mallaig Backpackers: 01687 462764
West Highland Hotel: 01687 462210
The Marine Hotel: 01687 462217
Eigg, on the left, and the peaks of Rum on the right
Arisaig accommodation (ten mins south of Mallaig)
Arisaig Bunkhouse: 01687450210
The Old Library Lodge: 07958 727767 (Direct bookings /Fiona)
Local Transport:
Taxi’s:
Lowrie's Taxi- 07876 807693
Mallaig Taxis: Operates directly within the village and surrounding coastal areas: 07577 699196 or 07712 342634
Bus Service
Train
Scotrail - click for website - From Mallaig to stops along the line to Fort William (and onwards to Glasgow)
It is also possible to get accommodation in Fort William, using the local bus service (see the link for Shiel buses above).